Thasunda Brown Duckett
The Orchestrator
Scaling people and moving parts into one working whole.
Thasunda Brown Duckett reads as The Orchestrator because coordination is the substance of her job, not a byproduct of it. TIAA exists to manage complex financial relationships for millions of not-for-profit workers, and she leads it by connecting people, mission, and process with unusual fluency. Her JPMorgan Chase reputation was built on relationship density rather than product push, and at TIAA she has turned that relational instinct into genuine operational transformation.
“We exist to ensure that millions of Americans can have a secure retirement. We return all of our profits, share our profits with our participants, and we're very much anchored on fulfilling our mission.”
“I rent my title, I own my character. We want to see the unseen and remind people that how they're able to make an impact are the things that reside within them.”
“It's not enough for companies to say we have it on our website. We have to go to the warehouse. We have to make sure we're talking in a way that Otis Brown can say this is something I need to do today.”
The David Rubenstein Show: “Thasunda Brown Duckett”
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