Peter Zaffino
The Operator
Execution, delivery and performance, gets the hard thing done.
Peter Zaffino reads as The Operator, a designation that fits the demands of leading AIG as chairman and chief executive. The role rewards discipline over spectacle, and Zaffino's leadership register is execution, accountability for outcomes, and the steady management of institutional complexity. His conversation on The David Rubenstein Show reflects that temperament, a leader who treats delivery as the substance of the job rather than a footnote to it.
“We had to shed relative to our balance sheet, one point four trillion dollars of exposure since we started, and we had to do ten operational programs at once to get the foundation stability for the company for the future.”
“The progress that we've made — strengthened every component of the company: the balance sheet, underwriting capabilities, investment portfolio is much simpler, the company simpler, operations are streamlined.”
“From two thousand and nine to twenty nineteen, it lost over thirty billion dollars in underwriting. Now we do make underwriting profits — for every dollar we underwrite risk, we make around ten to twelve cents of profit without the investment income.”
The David Rubenstein Show: “Peter Zaffino”
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